htjled led screen support

Support

HTJ has always adhered to the business philosophy honesty management, technological innovation, self-transcendence.

our process

Our Process

Consult


Technical Design


PI Quotation


Manufacturing


Integration and Installation Technical Guidance


After-sales Service Support

After-Sales Service Scope

The scope of our after-sales service mainly includes: hardware failure in the display, connector plug-in failure, display control system failure, display control software failure, etc.

Fault Criteria And Approach

First-level failure: connector connection problem on the display and control software failure remote phone or network guidance Secondary fault: unit module, power supply, receiving card, sending card, graphics card damaged mailing service Three-level fault: fault determination standard A large number of modules or power supply damage on the display

Special Event Support

If you have a major event that requires our company engineers to go to the site for technical support, we can provide paid services.

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